Here at Shirer Family Dentistry, we are committed to the absolute care and comfort of our patients, who span all age ranges. Drs. Michael and Susannah Shirer, along with their team, are passionate about dentistry and promoting healthy smiles within our community and surrounding areas. We invite you to learn more about our dentists and dental practice in Aiken, South Carolina, by reading the following reviews. Contact our office today if you have any questions, or if you want to schedule an appointment!
“A truly exceptional experience, from beginning to end. My first impression was that the facility was welcoming, professional, and well-kept. I was greeted warmly by Mackenzie at the front desk when I first arrived. I had barely sat down in the comfortable waiting room when Dr. Michael Shirer popped out to say hello, shaking my hand and welcoming me to the practice. After completing my new-patient paperwork, I had a few questions about my insurance, so Karen stepped out to sit beside me; she patiently listened to and addressed each of my concerns. Talk about a patient-focused experience!
So, first impressions were excellent. Now, would that hold up in the dentist’s chair? I sat down a bit apprehensively, but was quickly reassured by Taylor, the hygienist, who was friendly, professional, and adept. She took her time – gentle, yet thorough – and talked me through her observations as she worked.
Okay – so far so good – but how would my experience with the actual dentist be? Would he just swoop in for 35 seconds, like so many dentists, with a quick glance in my mouth and a sales pitch for why I needed whitening or other (lucrative) cosmetic work? Thankfully, my experience was exactly the opposite – Dr. Shirer took his time looking carefully at my teeth, talking through my x-rays together on the monitor, and getting to know me personally. No hard sells; just honest observations regarding my dental health and helpful, insightful answers to my questions.
In conclusion, I could not have been more impressed by my experience at Shirer Family Dentistry. Friendly, professional, punctual, and thorough. What more could you want in a medical practice? I anticipate being a loyal patient there for years to come.”
“Shirer family Dentistry is the best! I recently moved to Aiken, SC from Oklahoma and the transfer of dental records was easy and smooth. Even though I am a new patient, everyone at Shirer treats me like I have been a patient there for years. Customer service, the doctors, staff members and the well kept waiting room all make for a most pleasant experience. My dentist (Mr. Dr. Shirer) takes plenty of time to describe any problems in language I understand and the staff processes insurance quickly so that I know what my cost will be up front. I highly recommend Shirer Family Dentistry to everyone!!”
“Friendly, courteous, and professional from the front desk to the dentist chair. Thorough and informative service. They know how to make you feel welcome. Recently relocated and have been trying out different offices to find the right place for my family’s dental needs- THAT SEARCH IS NOW OVER!”
“One of the greatest experiences I have had is with the Shirer family Dentistry. My experience there was revolutionary as their service was tremendous. From the time I was received at the reception, my experience was exceptional. I was greeted with warmth and smiles with very courteous staff. They were very outgoing as they wanted to attend to my prerequisites with great promptness. Truly the manner in which I was attended to, I felt quite cherished as a client.
The atmosphere where the Shirer family Dentistry is located is homely where you do not realize that you have arrived at a dental health facility, but a home away from home. With a glance of the facility, the design itself attracts one and removes all fears that one may have regarding dentistry. In the case of children, I cannot describe the feeling that a child may have once seeing the scenery of Shirer family Dentistry. Children will forget all frightening stories they may have heard and taking the children for a checkup will not be a struggle, but they will be always excited on hearing that they are going for a dental checkup as they will be sure they are headed to Shirer family Dentistry.
After I finish filling the forms, it was not long before I was called in for a session with the dentist. The entire clinic was homely and the color scheme used makes one feel right at home. The examination room is fully equipped where there is great emphasis on cleanliness. The dentist was kind and keen on what my problems were before beginning to work on my complications, He ensured He fully diagnosed my teeth problem. The dentist was gentle and profoundly to precise in the teeth correction procedure.
If you are trying to find a new dentist, choosing Shirer family Dentistry is the best option that one can make as they will treat you better than a client. They will treat you as part of their family.”
“I had been going to the same location for many years for my dental care. Deciding to continue with the same location was one of the better decisions I have made. Dr. Susannah and Dr. Michael are both excellent in the technical aspects of dentistry. What separates their practice from others is the atmosphere and attitude you notice as soon as you enter the building. Their staff is warm and friendly and it doesn’t take long for you to tell this is a great family practice. A lot of smiles or an occasional joke keeps their workplace an enjoyable place to visit. You can count on excellent results no matter what procedure you may need and enjoy it during the process.”
“I have never been to a dentist like this one. From the moment I walked in I knew I would be taken care of. The receptionists were so kind and friendly. Going back to the room with the dental assistant I was nervous and almost immediately she calmed me. She listened to me and actually seemed to care about my fears and concerns. Then I met Dr. Shirer and she was just amazing. So kind. So confident that she would be able to help me with my dental issues. She listened to me and also to my husband and answered all of our questions. ..she stayed with us until we understood the whole process I needed to go through. When we had a plan in place we went to speak with someone about insurance and that young lady was so patient and kind. ..answered all of our questions.
I will recommend this dentist office to everyone I know. The kindness, the professionalism, the knowledge from everyone who works there is unbelievable. Wonderful.”
“From start to finish, it’s a pleasant experience! The staff has become a family and you are welcomed into it from the moment you walk through the door! They always take great care in making you comfortable, and went above and beyond to do so when I was there during my third trimester of pregnancy. Megan is a wonderful hygienist! She gets my teeth super clean without any discomfort. I didn’t know that was possible! The doctors are so thorough during the oral exam, checking for signs of mouth cancer and other diseases. I know that when I leave there, not only will I have a beautiful smile, but also that the utmost care has been taken in ensuring it’s completely healthy!”
As a newcomer to the area, we were referred by someone who’d had extensive work done. She raved about the entire office. I must say I agree. The level of care and professionalism are wonderful. I am very particular about dental hygienists and Megan is fantastic. Pleasant, professional and pain-free… and very, very thorough! I feel fortunate to have found Shirer Family Dentistry – the Doctors and their entire staff is well, like family!
“So my last dentist office started out good and then fizzled on me. I have found that on too many occasions you do not get what you pay for. Either the work isnt what you hoped for or the customer service leaves something to be desired. I was very pleased with my first visit to Shirer Family Dentistry. The staff helped me over some bumps with the insurance paper work and then I was taken straight back. The staff is friendly, the facility is very clean, and Megan was awesome. I was very comfortable, everything was explained to me, and I was given ample chances to ask any questions. Some places I have felt like I was being pressured or upsold for goods or services that I didnt belive I actually needed. I didnt feel any of that here. You guys set the bar pretty high on my first visit, I look forward to my next visit to see if you guys can keep it up!!!”
“I have finally found a dental team that I feel I can be comfortable with and trust to do the best job. My first visit was welcoming, everyone from the patient coordinator to the hygienist to the doctors were friendly and professional. My appointment time was honored with no wait. The communication between hygienist, doctor and me was complete without being patronizing, the work was outstanding, and I can’t compliment the hygienist highly enough. I am getting corrective work next week, but I feel confident that the experience will be equally amazing.”
“Dr. Shirer and the excellent team at Shirer Family Dentistry take customer service to new heights. The environment is beautiful and welcoming and everyone there is so pleasant and highly skilled. Equipment is state-of-the-art, but do not fear, this does not translate to expensive or unnecessary procedures. Shirer Family Dentistry includes the patient in decision making and recommends minimally invasive treatment(s) as necessary. Selecting the Shirer family for my family’s dental needs was a great choice. If you are seeking a new dentist in Aiken SC, I encourage you to consider Shirer Family Dentistry!”